WFQA

WorkforceQA Website Architecture

Salt Lake City, Utah August 2026 24 Pages | 8 Hub | 12 Detail | 4 Utility Phase 1 Launch
Page Tiers
HUB

Hub Pages

Primary landing & overview pages

DTL

Detail Pages

Individual service & program pages

UTL

Utility Pages

Legal & support pages

Site Hierarchy
Primary Homepage /
01

Industries

/industries

Trucking & fleets — FMCSA
Aviation & airlines — FAA
Rail — FRA
Transit · maritime · pipeline
02

Background Screening

/background-screening

Criminal searches
MVR & monitoring
ATS-delivered results
Turnaround benchmarks
03

Drug & Alcohol

/drug-alcohol-testing

15,000+ collection sites
In-house MRO review
Random pool management
24/7/365 coordination desk
04

Occupational Health

/occupational-health

DOT physicals — 2,000+ sites
Fit-for-duty exams
Second in-house review
05

Training

/training

DER training
Reasonable suspicion
Visify eLearning platform
06

Platform

/platform

TRAQ 2.0
ATS integrations
SOC 2 Type II security
07

Resources

/resources

The Compliance Brief
Regulatory updates
Webinars & the Roundtable
Events hub & calendar
08

About

/about

Company story
The compliance bench
Hamilton Robinson backing
CTA

Talk to a Specialist

/contact

Role-aware routing
Same-business-day response

Persistent header CTA: [Talk to a Specialist] top right on every page · Client Login separated from prospect paths · DOT Consortium signposted for small fleets, out of the enterprise path.

Page Directory (24 Pages)
Hub Primary
Priority

Homepage

"Fast or accurate. You were never supposed to choose." — Pre- & post-hire screening programs, one partner, one platform. Routes three visitors within one viewport: the HR buyer meeting WorkforceQA for the first time, the safety buyer confirming what they know, and procurement auditing stability. Hero (rotating value props) → trust bar → client logos → industries router → pre/post-hire audience router → five pillars → without/with narrative (+ key stats) → TRAQ → Clear-to-Work Plan → client voices → events & resources → Scorecard band → final CTA. Aug 12: A structure locked, monochrome lo-fi, dark header band, trust bar, industries router. Aug 20: Home C hybrid — rotating hero headline ("Fast or accurate…" is the Grady/Bianca pick), five equal product pillars replace the deep-dive, before/after moves to How It Works, new dynamic events & resources section. A and B retained intact for comparison. Aug 26: structure approved — design phase (Figma) started; "people who wrote the rules" expertise deep-dive relocates intact to About, homepage carries the without/with narrative with key stats; five pillars confirmed at five.

/

Key Decisions

→ One direct CTA in identical language everywhere → Proof lands before the first scroll ends → Two flagship services presented as peers → Real photography — no stock (tarmac · yard · rail) → Industry self-identification before the pre/post-hire split → Dynamic events & resources keep the homepage alive
01 The Program — Services 2 Hub + 4 Detail
Hub Flagship · SEO

Background Screening

Speed you can defend — PBSA-accredited, FCRA-certified specialists on every file, results delivered inside the ATS, turnaround benchmarked by search type. The HR buyer's front door.

/background-screening

Content Sections

→ Criminal searches → MVR & monitoring → ATS-delivered results → Turnaround benchmarks
Hub Flagship · Core Revenue

Drug & Alcohol Testing

15,000+ collection sites (6,000+ eCCF-enabled), in-house MRO review on every result, audit-defensible random pools, and a 24/7/365 coordination desk. The safety buyer's front door.

/drug-alcohol-testing

Content Sections

→ Collections & mobile testing → In-house MRO services → Random program management → 24/7 incident response
Detail

Occupational Health & Physicals

DOT physicals and fit-for-duty exams across 2,000+ sites, with the second in-house review that catches errors other vendors ship.

/occupational-health
Detail

Training

DER, reasonable suspicion, and awareness courses on the Visify eLearning platform — certificates issued, compliance documented.

/training
Detail

Files, Data & Monitoring

Driver qualification files, MVR and criminal monitoring, statistical reporting, and audit support — records in minutes, not weeks.

/files-data-monitoring
Detail Small-Fleet Lane

DOT Consortium

Self-serve enrollment for owner-operators and small fleets — signposted in hero-adjacent strip and footer, kept out of the enterprise path.

/dot-consortium
02 Industries — Vertical Proof 1 Hub + 4 Detail Added Aug 12 · Client Direction
Hub Router
First Trust Gate

Industries

Buyers self-identify by industry before they think in terms of hiring vs. operations — the first trust question is "do you know my world?" Each vertical page leads with the regulations that industry lives under, maps WorkforceQA products to them, and carries industry-tagged proof. Cross-links into both flagship services; industry imagery does the show-don't-tell work.

/industries

Launch Verticals

→ Trucking & fleets (FMCSA) → Aviation & airlines (FAA) → Rail (FRA) → Transit · maritime · pipeline
Detail

Trucking & Fleets

FMCSA programs — DQ files, Clearinghouse, random pools, post-accident response. Anchor proof: J.B. Hunt, Prime Inc., Landstar.

/industries/trucking
Detail

Aviation & Airlines

FAA Part 120 programs — pilot randoms, station coordination, audit-ready files. Anchor proof: Alaska, American, JetBlue, Allegiant.

/industries/aviation
Detail

Rail

FRA Part 219 testing and coordination for Class I and short-line railroads. Anchor proof: CPKC.

/industries/rail
Detail

Transit · Maritime · Pipeline

FTA Part 655, USCG chemical testing, PHMSA Part 199 — combined at launch; splits into dedicated pages when content depth earns it.

/industries/transit-maritime-pipeline
03 Platform Differentiator
Hub Standalone
Modern-Platform Proof

TRAQ — The Platform

TRAQ 2.0: order, track, and manage every screen, test, physical, and file in one place — real-time status, eCCF-native ordering, custom dashboards, complete audit trails, SOC 2 Type II controls. Works inside the ATS recruiters already use. Screenshot-forward page in device frames, desktop and mobile.

/platform

Content Sections

→ Real-time tracking → eCCF-native ordering → Dashboards & reporting → Audit trails → Integrations: Workday · iCIMS · Tenstreet · DriverReach · AvatarFleet → Security & SOC 2
04 Results Priority
Hub
Proof Layer

Results — Client Stories

Case stories in problem → program → result structure, tagged by industry so both buyers see themselves. Phase 1 launches as a single anchored page; individual story pages split out in Phase 2.

/results

Launch Stories

→ J.B. Hunt — integrated hair testing (transportation) → Alaska Airlines — centralized results (aviation) → Prime Inc. — Tenstreet integration (pull from current site)
05 Resources 1 Hub + 1 Detail
Hub

Resources

The rep-free research layer for buyers who aren't ready to talk — regulatory insight with no sales call attached. Anchors The Compliance Brief subscribe, regulatory updates, and the Webinars & Roundtable archive.

/resources

Content Sections

→ The Compliance Brief (subscribe) → Regulatory updates, decoded → Webinars & the Roundtable → Events hub
Detail Added Aug 20 · Was Missing

Events

Calendar-first event hub — trade shows, webinars, the Roundtable — replacing the WordPress list. Click an event, get details and one-step registration; no landing-page detours. Feeds the homepage events & resources section dynamically. Team publishing workflow to be designed (bookmarked for Tuesday).

/events
06 Convert Conversion
Hub Standalone
Primary CTA

Talk to a Specialist

The single canonical conversion page — every [Talk to a Specialist] button lands here. 4–5 fields maximum with role-aware routing: Sales · Client support · Driver & donor questions · Partnerships. Specialist responds the same business day.

/contact
Detail Standalone
Lead Magnet

The Program Scorecard

The flagship transitional offer for both buyers — ten questions, five minutes, a scored read on accuracy, integrations, incident response, records, and service, with what to fix first. Fed from hero, mid-page band, and footer.

/program-scorecard
07 About & Story 2 Detail
Detail Added Aug 20

How It Works

The Clear-to-Work Plan in full — receives the sections trimmed from the homepage: the before/after comparison, the four-vendors problem narrative, and program-consolidation detail. Comparison-page structure that search engines and AI parse well.

/how-it-works
Detail

About WorkforceQA

Company story from Salt Lake City — founded 2006, 130+ employees, the compliance bench that includes authors of federal testing regulations, and Hamilton Robinson Capital Partners backing since 2021. Careers link lands here until a dedicated page ships in Phase 2. Also receives the "people who wrote the rules" expertise deep-dive relocated from the homepage (Aug 26).

/about
— Utility Pages 4 Pages
Utility

Driver & Donor Support

Self-serve answers for drivers and donors — keeps the prospect paths clean.

/driver-donor-support
Utility

Privacy Policy

Legal compliance, data handling, CCPA.

/privacy-policy
Utility

Terms of Service

Website usage terms, legal disclaimers.

/terms-of-service
Utility

Accessibility

Accessibility statement, WCAG 2.1 AA commitment.

/accessibility
Navigation

Header Navigation

Industries Background Screening Drug & Alcohol Occupational Health Training Platform Resources About Client Login Talk to a Specialist

Persistent CTA top right on every page (mono until brand refresh lands) · Client Login as small utility link, visually separated from prospect navigation · no tagline in the logo lockup

Footer Columns

Services

  • Background screening
  • Drug & alcohol testing
  • Occupational health & physicals
  • Training
  • Files, data & monitoring
  • DOT Consortium

Platform & Company

  • TRAQ platform
  • Industries
  • Integrations
  • Resources
  • About WorkforceQA
  • Contact

Compliance Brief

  • Subscribe (email field)
  • Regulatory updates
  • Webinars & Roundtable
  • Program Scorecard

Utility Row

  • DOT Consortium signpost
  • Client Login (separated)
  • Privacy · Terms · Accessibility

Footer also includes: PBSA-Accredited · SOC 2 Type II badges · social row · Salt Lake City, UT

Technical & Integrations
Platform

WordPress + Bricks

Analytics

GA4 + GTM

Accessibility

WCAG 2.1 AA

Cookie Compliance

CCPA / Cookie Banner

Schema

Org, Service, FAQ

Forms

Role-Aware Routing

Image & Media Sources

Client photography Real people — tarmac · yard · rail (no stock)
Product TRAQ 2.0 screenshots, desktop + mobile
Video Alaska Airlines event footage · Sept Roundtable capture
Logo wall Client logos — web clearance pending
Open Decisions — Gate Publish

Canonical fact set

Company age (2006 vs. 30+ yrs) · client count (3,000+ vs. 1,500) · volume (1.5M vs. 900K + 130K) · the superlative — one signed-off answer each.

Stat sourcing

TAT set (1.8-day / 7.0-hr / 60%+), 99% on-time, 20%+ physical error rate, ~30K reviews — source and measurement window.

Permissions

Alaska Airlines + J.B. Hunt quotes for public web · logo wall web clearance · Prime Inc. quote pull.

"One platform" scope

TRAQ 2.0 consolidation status at launch — copy leans on "one platform" only as far as it's true.

Plan name

Clear-to-Work Plan vs. alternates — executive sign-off, plus legal-cleared phrasing of the regulation-authors credential.

Response-time promise

"Same business day, usually within the hour" — confirm with sales ops before it publishes anywhere.

Events workflow

Calendarize the event hub — one-click from calendar to registration info, plus a simpler publishing workflow for the team. Bookmarked Aug 20 for the Tuesday sync.

Industry lineup

Confirm launch verticals (trucking · aviation · rail · transit/maritime/pipeline as one) and per-industry fact sets · healthcare waits for the acquisition (Phase 2).

Phase 2+ Future Pages

Phase 1 = 24 launch-ready pages. The pages below deepen SEO coverage and buyer-journey depth once the core site is live and the resource engine is running.

/drug-alcohol/hair-testing
/drug-alcohol/mro-services
/drug-alcohol/random-pools
/background-screening/criminal-searches
/industries/healthcare (post-acquisition)
/results/[individual-stories]
/pricing (exec decision)
/careers
Regulatory resource center — ~25–35 pages
24 Total Pages
8 Hub Pages
12 Detail Pages
4 Utility Pages
8 Nav Items
5 ATS Integrations
WFQA

WorkforceQA

Website Architecture Document — Phase 1

Phi Web Studio • August 2026
Complete URL List
# Page URL Section Tier
1 Homepage / Primary Hub
2 Background Screening /background-screening 01 Services Hub
3 Drug & Alcohol Testing /drug-alcohol-testing 01 Services Hub
4 Occupational Health & Physicals /occupational-health 01 Services Detail
5 Training /training 01 Services Detail
6 Files, Data & Monitoring /files-data-monitoring 01 Services Detail
7 DOT Consortium /dot-consortium 01 Services Detail
8 Industries /industries 02 Industries Hub
9 Trucking & Fleets /industries/trucking 02 Industries Detail
10 Aviation & Airlines /industries/aviation 02 Industries Detail
11 Rail /industries/rail 02 Industries Detail
12 Transit · Maritime · Pipeline /industries/transit-maritime-pipeline 02 Industries Detail
13 TRAQ — Platform /platform 03 Platform Hub
14 Results — Client Stories /results 04 Results Hub
15 Resources /resources 05 Resources Hub
16 Events /events 05 Resources Detail
17 The Program Scorecard /program-scorecard 06 Convert Detail
18 Talk to a Specialist /contact 06 Convert Hub
19 About WorkforceQA /about 07 About Detail
20 How It Works /how-it-works 07 About Detail
21 Driver & Donor Support /driver-donor-support Support Utility
22 Privacy Policy /privacy-policy Legal Utility
23 Terms of Service /terms-of-service Legal Utility
24 Accessibility /accessibility Legal Utility