WorkforceQA · Background Screening Page — Clean · Lo-fi v1 · Phi Web Studio · Aug 2026

Background screening

Fast or accurate. You were never supposed to choose.

A missed record can cost you a lawsuit. A slow report can cost you the candidate. WorkforceQA background screening is PBSA-accredited, handled by FCRA-certified specialists on every file, and delivered inside your ATS — so hires clear quickly and every decision survives scrutiny.

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Real people — recruiter at a screen · candidate walking a facility · no stock handshakes
TRAQ — order & status view in device frame
PBSA-Accredited FCRA-Certified Specialists SOC 2 Type II Workday · iCIMS · Tenstreet · DriverReach

The hidden cost of the checkbox check

Speed-first screeners quietly trade accuracy for turnaround — and the missed record, the wrong-person match, the dispute you can't defend all become your problem at the worst possible time. Slow screeners fail you differently: the qualified nurse, driver, or technician takes the other offer while the report sits in a queue. Either way, you're the one apologizing.

WorkforceQA was built so you never make that trade. Accurate enough to defend. Fast enough to win the candidate.

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Screening that holds up on both clocks

Files that survive disputes.

An FCRA-certified specialist handles every file — not an algorithm alone, not an offshore queue. Records are verified before they reach you, so adverse-action decisions rest on reports you can defend to a candidate, a court, or an auditor.

Turnaround you can plan around.

We benchmark turnaround by search type and show you the numbers before you order — no averages hiding the slow searches. Real-time performance analytics and continuous vendor oversight keep results consistent, not just occasionally fast.

Ordering inside your ATS.

Recruiters order, track, and receive results without leaving Workday or iCIMS — status updates flow back automatically, so no one toggles between portals or chases a report by email.

A human when it goes sideways.

Twenty to thirty percent of screens hit a snag — a court delay, a name mismatch, a candidate dispute. That's when ticket-queue providers go quiet, and when your named WorkforceQA representative picks up the phone. The exception path is the product.

TAT-by-search-type benchmark chart — values pending data pull

Every search, one order screen

Social media screening is conducted by a consistent third-party review process, aligned with FCRA and EEOC guidance — job-relevant flags only.

Built where screening mistakes aren't an option

You may not know WorkforceQA yet. The most regulated employers in America do — airlines, railroads, and national fleets have run their screening and testing programs on this platform for years, under FMCSA, FAA, and FRA rules, where a bad file means a grounded crew or a parked truck. Our compliance bench includes authors of federal testing regulations; quality assurance isn't our tagline, it's our name.

That DNA is now behind your background checks:

Programs in motion — airline crew · rail yard · national fleet

Automation where it speeds you up. Humans where it protects you.

Real-time analytics, automated ordering, and integrations move the routine work at machine speed — and FCRA-certified specialists review what machines shouldn't decide alone. In a market racing to remove people from screening, we kept the ones who keep you out of court.

Mid-market is our main stage, not our afterthought.

To the giants, a 2,000-person employer is a rounding error behind their enterprise whales. Here, you get a named representative, direct answers, and service that doesn't scale down with your headcount.

One honest note: if you're shopping for the cheapest possible checkbox check, that's a race we don't run. If a hiring mistake costs you real money, real people, or a real headline — you're in the right place.
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Background screening rarely travels alone

Every screening file connects to something — a drug test, a physical, an I-9, a training record. Run them with separate vendors and the gaps between systems become compliance gaps. Run them with WorkforceQA and it's one program: one platform, one invoice, one team accountable for the whole file.

Add drug & alcohol testing

In-house MRO review, 15,000+ collection sites.

Explore drug & alcohol testing →

Add physicals & occupational health

With a second review that catches the errors others ship.

Explore occupational health →

Add training & monitoring

DER courses, MVR and criminal monitoring, audit-ready records.

Explore training →

Start with screening alone if that's what you need. The program will be here when you're ready.

The Clear-to-Work Plan

Step visual — program mapping
1

Map your program.

A screening specialist reviews your current state — roles, locations, volumes, package design, and compliance exposure — and hands you a program design with turnaround benchmarks for each search you actually run.

Step visual — ATS integration & packages
2

Connect your team & tech.

We integrate with your ATS, configure packages and adjudication workflows, and introduce the representative you'll know by name. Switching providers isn't the migration nightmare you've been sold.

Step visual — run & defend
3

Run with confidence.

Recruiters order and track without leaving their system; results come back verified, on benchmark, and defensible — and when a file hits a snag, a human you know is already on it.

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What clients say when no one's selling

“WorkforceQA isn't just a vendor; they're an extension of the compliance team.”

— Alaska Airlines

Prime Inc. testimonial — Tenstreet integration · from current site
Background screening volumes have roughly doubled year over year — employers who came for testing are moving their screening here.
Video slot — reserved for first HR-side client story

What changes when both clocks are covered

The same screening function, run two ways — a checkbox vendor built for one clock, and a program built for both.

Before WorkforceQAWith WorkforceQA
Fast or accurateFast and defensible
"Where is this screen?"Real-time status, in your ATS
Dispute lands — you hope the file holdsDispute lands — the file was built for it
Apologizing to hiring managers for delaysThe reason offers close faster
An account number to a giantA client, known by name

Getting from the left column to the right is what the Clear-to-Work Plan is for — and it starts with a 30-minute program review.

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Background image — full bleed

Speed vs. accuracy: the trade-off nobody should be selling you

Our guide breaks down where speed-first screening actually loses time — disputes, re-runs, wrong-person matches — and how to benchmark a provider on both clocks before you sign.

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See what your screening program should cost you in time — and doesn't have to

Bring us your current packages, your turnaround pain, and your ATS. A specialist maps your program, benchmarks the searches you run, and shows you exactly what one accountable provider looks like — 30 minutes, no obligation. A specialist responds the same business day, usually within the hour.

30 minutes, no obligation Same-business-day response SOC 2 Type II A representative you know by name
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Not ready? Get the Guide →