WorkforceQA · Homepage Wireframe A — Clean · Lo-fi v2 · Phi Web Studio · Aug 2026

Screening, testing & compliance — one partner, one platform

Hire fast. Stay compliant. Run it all through one partner.

Background screening, drug & alcohol testing, physicals, and training — run as one program, on one platform, with in-house experts reviewing every result.

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Hero imagery — real people: tarmac · yard · rail
TRAQ 2.0 UI — device frame

Trusted by the companies that keep the country moving

Hiring at scale?

Background screening built for speed you can defend — inside your ATS, on files handled by FCRA-certified specialists.

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Running a regulated program?

DOT testing, physicals, randoms, and files — handled end to end, with a team that answers at 2 a.m.

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Founded 2006  ·  3,000+ clients  ·  95%+ annual client retention  ·  SOC 2 Type II  ·  PBSA-accredited  ·  Backed by Hamilton Robinson Capital Partners

Four vendors. Four portals. No one accountable.

Most screening programs are stitched together — one vendor for background checks, another for testing, a clinic network for physicals, a spreadsheet holding it all. Every gap between them is a compliance gap. And when the audit letter arrives, or the phone rings at 2 a.m. about an accident three states away, no one owns the whole file.

WorkforceQA ends that. One program. One platform. One team accountable for all of it.

Everything between a candidate and a compliant employee

Background screening — recruiter in ATS · real staff on file review

Background screening

A missed record can cost you a lawsuit. A slow report can cost you the candidate. You were told to pick one — speed or accuracy. We built our screening practice so you never have to: PBSA-accredited, FCRA-certified specialists on every file, results delivered inside your ATS, and turnaround benchmarked by search type so you know what to expect before you order.

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Drug & alcohol testing — collection site · 24/7 desk

Drug & alcohol testing

When something goes wrong at 2 a.m., a service list doesn't help you — a team does. 15,000+ collection sites (6,000+ eCCF-enabled), in-house MRO review on every result, scientifically generated random pools that hold up under audit, and a 24/7/365 coordination desk that has already started the clock.

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The rest of the program, handled

Occupational health & physicals

DOT physicals and fit-for-duty exams across 2,000+ sites — with a second, in-house review that catches the 20%+ of exams containing significant errors in under 8 hours.

Training

DER, reasonable suspicion, and drug & alcohol awareness courses on the Visify eLearning platform — certificates issued, progress tracked, compliance documented.

Files, data & monitoring

Driver qualification files, MVR and criminal monitoring, statistical reporting, and audit support — records that produce in minutes, not weeks.

The people who wrote the rules review your files

Behind every result is a compliance bench that includes authors of federal drug and alcohol testing regulations for the U.S. DOT, the U.S. military, and federal employees. No national screener and no boutique can say that. Here's what it means for your program:

Compliance bench — real team photo · MRO review

We are the MRO.

Every drug test is reviewed by WorkforceQA's own licensed Medical Review Officers — never an outsourced desk. That's why the same program is both faster and more defensible: 60%+ of MRO reviews finish in under an hour, 7.0-hour average MRO turnaround, 1.8-day overall turnaround, 99% on-time completions.

A second look no one else takes.

Our in-house medical team re-reviews DOT physicals for completeness and regulatory adherence — roughly 30,000 reviews a year — catching the errors most vendors ship as normal.

A representative you know by name.

No outsourcing. No ticket roulette. A dedicated representative, backed by a 24/7/365 coordination team — because the low-cost provider works fine until the moment it doesn't, and that moment is what you're actually buying for.

Proven in the hardest rooms in America.

The country's largest FMCSA MRO/TPA, running programs for airlines, railroads, and national fleets under FMCSA, FAA, FRA, FTA, PHMSA, and USCG rules. If the most regulated employers in America trust this program at scale, yours is easy.

PBSA-accreditedFCRA-certified specialistsSOC 2 Type IIDOT expertise
1.5M+screens annually
3,000+clients
98%safety-sensitive
95%+annual retention

TRAQ: built for compliance. Designed for scale.

Order, track, and manage every screen, test, physical, and file in one place — real-time status, eCCF-native ordering, custom dashboards, complete audit trails, SOC 2 Type II controls. And it works where your team already works: recruiters order and track without leaving the ATS; safety sees everything in real time.

TRAQ 2.0 — desktop dashboard screenshot
TRAQ 2.0 — mobile screenshot
Integrates with: WORKDAYiCIMSTENSTREETDRIVERREACHAVATARFLEET

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The Clear-to-Work Plan

Step visual — program mapping
1

Map your program.

A screening specialist reviews your current state — every role, location, and regulation — and hands you a clear program design and gap analysis, whether you're consolidating four vendors or building from scratch.

Step visual — TRAQ + ATS integration
2

Connect your team & tech.

We integrate TRAQ with your ATS and HRIS, migrate your data and random pools, and introduce the dedicated team you'll know by name. Switching isn't the nightmare you've been sold.

Step visual — run & defend
3

Run with confidence.

Order, track, and defend every screen in one place — in-house review on every result, 24/7/365 response, and audit-ready records the day the letter arrives.

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What changes when one team owns the file

The same screening program, run two ways — the vendor patchwork most companies inherit, and one accountable program on one platform.

Before WorkforceQAWith WorkforceQA
Fast or accurateFast and defensible
Four portals, four invoicesOne platform, one invoice
2 a.m. accident — nobody answers2 a.m. accident — collector dispatched
Audit letter — two weeks of scramblingAudit letter — export the file, done
An account number to a giantA client, known by name

Getting from the left column to the right is what the Clear-to-Work Plan is for — and it starts with one conversation.

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What clients say when no one's selling

Client video — Alaska Airlines event footage

“WorkforceQA isn't just a vendor; they're an extension of the compliance team.”

— Alaska Airlines

“WFQA's responsiveness, reliability, and comprehensive support directly enhance our operational efficiency and compliance efforts.”

— J.B. Hunt

Prime Inc. testimonial — from current site
Background image — full bleed

How defensible is your screening program?

Ten questions. Five minutes. A scored read on where your program stands — accuracy, integrations, incident response, records, and service — and what to fix first.

Get the Program Scorecard

When you're ready, a specialist is standing at the counter.

Tell us what you need — consolidating vendors, fixing turnaround, getting audit-ready, or all three. A specialist responds the same business day, usually within the hour.

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